FAQs

Shipping

We use 2 day express shipping via USPS. We only ship on Mondays and Tuesdays to ensure your perishable SEA MOSS arrives in peak freshness. In our experience, shipping early in the week minimizes the chance of a box getting left on a shipping truck or mail room over the weekend.

Orders must be placed by Saturday end of day to be shipped on Monday or Tuesday of that week. We make your sea moss fresh to order, and want to make sure it arrives at your doorstep with that same freshness! So we appreciate your patience and understanding with our shipping timelines.

We are always looking to get you the lowest possible cost on shipping. In fact, we absorb the cost of the packing materials we use to ensure your perishable sea moss arrives properly stored and in peak freshness at the lowest price.

If you have any questions or concerns please feel free to email or call us. We are a growing small business so we appreciate every one of our customers!

Orders must be placed before 12pm PST on SUNDAYS to be shipped on Monday or Tuesday of that week. We use 2 day Express USPS Shipping. Items are perishable and must be refrigerated on arrival.

No. Sorry at this time we are unable to ship overseas.

We use USPS.

Product

Our products are made to order. We recommend consuming 1-3 tablespoons a day.

Sea Moss Gels and Drinks are perishable. They must be refrigerated.

Sea moss gel shelf life is 2-3 weeks.

Use a clean spoon each time. There are no additives, no preservatives, no added sugars. No double dipping. :)

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Other

You can Contact us through our contact page! We will be happy to assist you.